
The certifications are for Information Security Management System ISO/IEC 27001:20013, IT Service Management System ISO/IEC 20000-1:2011 and Business Continuity Management System, ISO 22301:2012.
The achievement recorded as a milestone in the annals of the bank demonstrates its continual commitment to offer customers and stakeholders enhanced satisfaction in a more stable and secure environment. Furthermore, this highlights the bank’s determination to provide innovative and relevant solutions to maintain the security and integrity of its customers’ data.
In a brief ceremony in Lagos, the certificates were awarded to the Chairman of Zenith Bank, Mr. Jim Ovia, and the CEO, Peter Amamgbo, from the Deputy British High Commissioner, Mr. Mike Purves. A number of high ranking executives and bank employees also attended the ceremony from Zenith Bank and Global Info Swift.
Commenting on the certifications at the occasion, Ovia, Chairman of Zenith Bank, remarked: “Our commitment to these internationally accepted standards stems from a resolve to deepen customer experience through greater information security, an efficient IT management system and a robust business continuity plan that emphasises the protection of customers and their investments in an increasingly unpredictable business environment. Certification to these three standards is strong proof of the bank’s commitment to implement policies and practices that meet globally recognised standards.”
The CEO, Mr. Amamgbo, said Zenith Bank was proud to have achieved the milestone as technology was at the core of its business strategy in order to meet the needs of customers. He said, “for us, the customer is the reason we are in business, therefore it is essential that we deliver exceptional customer services. Certifications to these standards will assist us in doing this.”
He further added that “becoming certified to these three standards provides evidence in our efforts to comply with local and international regulations relating to data protection, privacy and IT governance. We hope through implementing ISO/IEC 27001, it will give greater confidence to our customers and various stakeholders that the security of assets such as financial information, intellectual property, employee details and information entrusted to us is protected securely.
Culled from Sun
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